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Kasi Insight

Opportunity to leverage various consumer segments to drive insurance sales in Africa


To thrive in competitive markets, insurers must grasp the intricacies of purchase consideration within diverse consumer segments. This understanding is pivotal in forging a robust market presence and gaining a competitive edge. By assimilating the enlightening insights presented in this paper, insurance providers can fine-tune their strategies, tap into untapped market segments, and nurture enduring customer relationships.


The Kasi retail momentum index measures the level of consumer interest and evaluation of a certain product. It specifically measures the extent to which consumers actively consider and assess a particular brand, product, or service compared to its competitors. The index provides valuable insights into consumer preferences and decision-making processes, helping brands understand how their offerings fare in the market. The index ranges from + 0.25 to -0.25. An index level close to 0.25 means high interest in the product or brand while an index level close to -0.25 means low interest (low consideration).


To win in the Kenyan market, insurance firms should focus on Gen Xers and Millennials


While the purchase consideration for millennials and Generation X may be relatively low compared to other segments, it is crucial for insurance providers to view this as an opportunity rather than a setback. This perspective stems from the understanding that the baby boomer segment, as indicated by the increase of 8.2 points in purchase consideration, is likely to exit the market gradually.




As the baby boomers approach retirement age, there will be a shift in their insurance needs and priorities. This presents a unique opportunity for insurance providers to capture the emerging market share that will become available. By focusing on millennials and Generation X, insurers can proactively position themselves to cater to the evolving needs of these segments.


To enhance sales insurance firms in Ivory Coast should customize their offerings.


Consideration for insurance products in Ivory Coast showed a slight increase in 2022. Notably, females, Generation X, and baby boomers exhibited a significant positive turnaround, indicating their growing interest in insurance offerings.




However, it is important to highlight that millennials still exhibit the highest purchase consideration. Insurance providers should continue targeting this key demographic while also leveraging the rising interest among females and Gen X.

Males and Millennials represent a key growth opportunity in Ghana.

In Ghana, consideration for insurance products saw a slight increase across most segments in 2022, except for the baby boomer segment, which experienced a notable drop (-8.3).




This presents a crucial opportunity for insurers to understand the reasons behind this decline and devise targeted strategies to re-engage this segment. Moreover, males and millennials represent key growth opportunities in the market. By developing tailored insurance products and implementing targeted marketing campaigns, insurers can successfully tap into these segments and expand their customer base.

Significant shifts towards insurance products in South Africa. Consideration for insurance products showed an increase across all segments in South Africa, reflecting a favorable market environment for insurance providers.



Notably, millennials and Generation X present significant potential for driving sales. By capitalizing on the increasing consideration among these segments, insurers can develop innovative insurance solutions and engage customers through targeted marketing campaigns.

Capitalizing on Millennials and Generation X in the Insurance Market Key findings reveal distinct opportunities in each market. The analysis underscores the significant role played by millennials and Generation X as the primary drivers of purchase consideration in the insurance market. Insurance providers must recognize the immense opportunities presented by these segments and align their strategies accordingly.

To capitalize on these insights, insurance providers should adopt a segmented approach to product development and marketing. By tailoring insurance offerings, communications, and distribution channels to cater to specific segments, insurers can effectively address the diverse needs and preferences of customers. This strategy will strengthen their market presence, enhance customer acquisition, and drive revenue growth in the dynamic landscape of insurance retail.


Contact our team today to explore how our retail intelligence can empower your decision-making process. Win with confidence with Kasi insights https://www.kasiinsight.com/thehub


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