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Sandra Beldine Otieno

In May, consumer sentiment plunges by five points.

Updated: Sep 14, 2023



  • In May, Africa experienced a decline in consumer confidence, marking the first drop in two months. The consumer confidence index fell by 5 points, decreasing from 16 to 11 points. This dip was primarily attributed to a sharp 10-point slump in the index of future expectations.

  • In contrast to April's performance, household indices experienced a decline in May, with all indices, except the job prospects index, displaying poor results. Household income, personal finance, discretionary spending, and household spending indices dropped by 13, 12, 2, and 5 points, respectively. Furthermore, both the general country economic conditions index and the general city economic conditions index saw a significant decrease of thirteen and seven points, respectively. Interestingly, the job prospects index showed improvement for the first time in three months, increasing by sixteen points.

  • When considering the performance of individual countries, consumer sentiment declined in four out of the seven countries tracked, namely Ghana, Kenya, Nigeria, and South Africa. On the other hand, the remaining countries - Cameroon, Ivory Coast, and Tanzania - saw an increase in consumer sentiment compared to April. South Africa was the worst performer with a staggering drop of 22 points, while Tanzania emerged as the best performer with an increment of 3 points.

In May, consumer sentiment experienced a setback, breaking its previous upward streak and dropping by five points. The decline was primarily driven by a significant drop of ten points in consumer expectations for the future.



Household indices decline amidst high living costs and economic uncertainties.

In May, all household indices took a downturn, highlighting the prevailing pessimism in African countries as they continue to grapple with high living costs. The country economic conditions index suffered a significant 13-point drop, while the city economic conditions index decreased by 7 points, descending from 34 to 27 points. This downward trend in household indices reflects the ongoing challenges faced by consumers in the region amidst economic uncertainties.

The household income index faced a significant downturn, falling by 13 points, indicating a considerable impact on the financial stability of families. The personal finance index, which had been on an upward trajectory in the previous months, experienced a surprising decline of 12 points, raising concerns about individuals' financial confidence. The discretionary spending index also showed a slight drop of 2 points, reflecting cautious consumer behavior and reduced willingness to spend on non-essential items. Furthermore, the household spending index declined by 5 points, suggesting that consumers may be tightening their belts in response to the challenging economic conditions. Amidst these declines in various household indices, a ray of hope emerged with the job prospects index showing an impressive improvement of 16 points. This uptick indicates a potential boost in employment opportunities and economic recovery.


Power outages and rising costs erode consumer confidence in South Africa, while easing inflation bolsters confidence in Tanzania.

Among the countries tracked in our index, Tanzania stands out as the most improved, showing a remarkable increase of 3 points. In stark contrast, South Africa’s performance was the weakest, suffering a significant decline of twenty-two points, which sparked concerns about its economic challenges.

In Tanzania, consumer sentiment has experienced a slight increase, which can be attributed to an encouraging improvement in its index of current conditions, rising by 9 points. The Tanzania National Bureau of Statistics reports that the headline inflation rate, considering all items in the fixed CPI basket, has notably declined. In May 2023, the inflation rate reached 4.0%, a decrease from the 4.3% recorded in April 2023. This decline indicates a slowdown in the speed of price changes for commodities compared to the previous year. The easing of inflationary pressures in May brings potential relief for both consumers and businesses, indicating positive signs for the Tanzanian economy. With consumer sentiment on the rise and inflation under control, the outlook appears promising for the nation’s economic landscape.

South Africa witnessed a staggering decline in consumer sentiment, with a significant 38-point drop in its index of future expectations. The country’s persistent struggle with severe power shortages and a challenging cost-of-living crisis has dealt a heavy blow to consumer confidence. According to the latest consumer confidence index, sponsored by the First National Bank (FNB) and compiled by the Bureau for Economic Research, the reading plummeted to a worrisome minus 23 points in quarter two, marking a sharp decline from the already concerning minus 8 points in the previous period. The relentless increase in power outages since December, coupled with ongoing economic uncertainties, has severely impacted consumers’ outlook on the country’s economic prospects throughout May.


Adaptability and agility are paramount for retailers navigating the dynamic economic landscape in Africa.

For retailers of value and premium brands operating in African countries, the current economic landscape presents a mix of challenges and opportunities that necessitate strategic planning and adaptation. The prevailing decline in consumer spending, along with shifting preferences, poses a potential threat to retailers, leading to reduced demand for premium products and a need to realign their offerings to cater to evolving consumer needs. The consequent price pressure could compel retailers to resort to competitive pricing strategies or offer discounts to maintain their market share in the face of a more cautious consumer base.

However, amidst these challenges, there are distinct opportunities that can be harnessed for growth and success. Retailers of value brands can capitalize on highlighting the affordability and value-driven aspects of their products to attract budget-conscious consumers seeking cost-effective options. Conversely, retailers specializing in premium brands can leverage their unwavering commitment to customer experience, thereby building brand loyalty and attracting discerning consumers who prioritize personalized shopping experiences and exclusive offerings.

Diversifying product ranges to encompass both value-oriented and premium alternatives is another avenue retailers can explore to broaden their customer base and cater to different segments of the market. Embracing the power of e-commerce and bolstering online presence can enable retailers to expand their reach and tap into the growing trend of online shopping, which has gained momentum due to changing consumer behavior and preferences. Furthermore, retailers can explore new market segments and consumer groups experiencing increased income and confidence in spending. Understanding and targeting specific demographics, such as the rising middle class or young urban professionals, can enhance market penetration and brand recognition.


Contact our team today to explore how our economic intelligence can empower your decision-making process. Win with confidence with Kasi insights https://www.kasiinsight.com/thehub

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